Telsasoft Deploys Network Monitoring Tools for Seven More Wireless Carriers
MINNEAPOLIS, March 2012 /Marketwire/ – Telsasoft announces it has installed network monitoring tools for seven more wireless carriers for their 2G, 3G, and 4G networks. Carriers are utilizing Telsasoft’s products to easily monitor and manage the performance and reliability of their networks.
Carolina West Wireless of Wilkesboro, NC selected Telsasoft to help monitor the performance statistics and alarms for their CDMA and EVDO network. “The Telsasoft product suite has quickly become our primary resource for network reporting, trouble recognition, and in several cases a tool for fault location. It is the primary network ‘microscope’ that we use for all network operations surveillance,” said Paul Feldmann, Executive Director of Engineering at Carolina West Wireless. “The use of the TecAlert tools have helped us improved our site fault and restoration time better than 30% over the past year. OpsAlert has become our primary KPI reporting instrument with applications that benefit practically every department from RF to Care. It truly has been a value add!”
Nex-Tech Wireless of Hays, Kansas chose Telsasoft to monitor the faults and performance of their CDMA and EVDO network. “We currently use Telsasoft’s TecAlert, OpsAlert, and TroubleAid products. The products are very user friendly and easy to use,” said Brian D. Brungardt, Switch Supervisor at Nex-Tech Wireless. “Telsasoft was able to bring this to market quickly and accurately and implementation was painless. Telsasoft continues to grow with our company as technologies and performance measurements change. The staff at Telsasoft has some of the quickest response times of any company I have worked with and is always very pleasant. Telsasoft works hard to make sure customer statistics are accurate at all times. It has been my pleasure to work with such a customer focused company.”
Other carriers have also selected Telsasoft recently. Globecomm Systems Inc. of Hauppauge, NY uses Telsasoft’s products to monitor their multi-vendor, multi-technology network. MetroPCS has implemented Telsasoft’s tools for their CDMA network. United Wireless of Dodge City, KS utilizes Telsasoft’s tools for their CDMA and EVDO network.
Telsasoft is also providing hosting subscription services for Corr Wireless of Huntsville, Alabama and Keystone Wireless of Bonita Springs, Florida to monitor performance and alarms of their GSM and GPRS/EDGE networks.
“Quality network performance and services are keys to all networks thriving,” said Ray Lo, President of Telsasoft. “Our customers count on our network management tools and support to empower their technical team to maintain superb network performance. We will continue to make sure that our products and services grow with our customer’s networks and needs.”
Telsasoft designs and develops service assurance management software to serve the telecommunications industry. The company’s integrated suite of alarm management, performance monitoring, trouble ticketing, CDR analysis, dashboard and inventory management software products allow service providers to monitor and analyze the health of their network. Founded in 1996 and headquartered in Minneapolis, Minnesota the company counts over 30 of the most innovative carriers in the U.S. and overseas as its customers. For more information, visit https://telsasoft.com/