Improve the performance of your network for your customers
Every day, your managers, engineers, and techs seek to improve the performance of your network for your customers while simultaneously decreasing operating costs. TecAlert monitors your switches, RAN, EPC, IMS, voice mail systems and other applications 24-7 so that when a problem occurs, the right person gets paged at the right time. By giving NOC personnel and techs detailed information on the current status of the network and its problems, you will have more satisfied customers and ultimately more revenue.
We can monitor any network element using any number of protocols including Telnet, SNMP, TL1 and CORBA. We have monitored equipment from many vendors including Alcatel-Lucent, Ericsson, Metaswitch, Motorola, Nokia, Nortel, Cisco and Tekelec.
From the main TecAlert window, you can view the details of all active alarms and modify them according to your policies.
TecAlert’s map window shows base stations and their respective statuses geographically and can be customized to show features including political boundaries, roads and bodies of water.
Real-time, automatic reporting of all network faults in one system
Geographic displays of alarms and base station status
Search historical alarms to view a problem over time
Alarm modifications can be set according to many different parameters
Paging can be configured with any desired degree of precision with configurable delivery methods, delays, and escalation
Pages can be sent to users or groups via e-mail, SMS, or IM-style messages
Alarms and/or paging can be automatically disabled within maintenance windows
Pages can be re-routed to handle vacations, sick days, holidays, etc.
Interfaces with OpsAlert to report and page performance threshold violations