Our Charging Records reports provide a wide variety of powerful information. There is no need to load or manually search for records, repeating this process numerous times. Your team can view subscribers’ call history to see where and why calls were dropped, or data session usage and release causes.
CSRs can find out when and where a subscriber was, what type of device they have, whether they were using 2G/3G/4G, and how the data session ended.
Roaming Coordinators can find traffic usage per carrier, discover how much traffic each roaming partner is using on your network, and how much traffic your customers are consuming on other networks.
Engineers can discover devices with high rate of failure, identify heavy users, or find all users with a particular device brand, model, or operating system.
CDR reports help engineers quickly search through charging records to respond to law enforcement requests or pinpoint customer problems.
Respond to law enforcement records requests
Verify and troubleshoot subscribers’ dropped calls and data sessions
View details of directory assistance and emergency calls
Per-subscriber reports on voice, data, and SMS usage
Obtain number of handsets, handset models, operating systems used in your network
Verify local and roaming traffic usage and patterns