Carolina West Wireless Enhances Technical Offering
Utilizes Telsasoft To Monitor Its Network
April 1, 2020 – MINNEAPOLIS, MN – Minnesota-based wireless technology solutions provider, Telsasoft, is pleased to announce that Carolina West Wireless is now using Telsasoft’s alarm management and performance monitoring tools for its IMS Core.
Carolina West Wireless, the wireless leader in Western North Carolina, continues to enhance its future offerings by upgrading their network to meet current and future needs as 5G, cloud and IoT become commonplace. Delivering high-quality connectivity and coverage for customers requires carriers to evolve their networks to meet changing requirements.
“Our focus is our customers-especially now,” said Mike McKillip, Director of Network Operations at Carolina West Wireless. “Technology partners like Telsasoft enable us to deliver superior services with the alarm monitoring and performance management solutions for our IMS Core.”
“By using Telsasoft’s alarm features in TecAlert and performance management tools in OpsAlert, Carolina West can easily view network functionality and trends and be alerted to issues before customers are impacted,” said Roger Schmitz, CEO, Telsasoft. “As wireless carriers networks and services evolve, so do Telsasoft’s solutions.”
Telsasoft’s nimble and vendor-agnostic solutions provider enable carriers to advance and grow. For more than 23 years, Telsasoft has provided superior telecommunications service assurance tools to wireless companies worldwide. As companies like Carolina West move to the next generation technologies, Telsasoft keeps pace to provide the tools to scale alongside wireless carriers. With decades of experience serving a loyal customer base of rural and regional carriers, Telsasoft has combined wireless expertise and customer feedback to produce sophisticated software that is scalable and easy to use. Our various tools ensure superior operational performance by allowing users to track service and usage statistics and trends, pinpoint customer problems and more.
Telsasoft is a privately held company with headquarters in Minneapolis, Minnesota. Established in 1996, Telsasoft has a 23-year record of providing telecommunications service assurance tools to support and enhance network performance and management. Combining years of cellular expertise with customer feedback, Telsasoft’s solutions and operational software are designed to scale with businesses as their processes and network become increasingly complex.
About Carolina West Wireless
Carolina West Wireless was formed in 1991 and is owned by a partnership consisting of Skyline Telephone, Surry Communications, and Wilkes Telecommunications. Headquartered in Wilkesboro, North Carolina, Carolina West Wireless provides its customers with innovative technology including high speed data and mobile services, the latest wireless devices, and competitive wireless service plans that provide national coverage.